There have been multiple requests for a white paper explaining the Enhanced Presence Model for Office Communications Server 2007 and its Office Communicator 2007 clients, so we have responded to your requests with the Enhanced Presence Model White Paper, available at http://www.microsoft.com/downloads/details.aspx?FamilyId=DF0BA247-3884-43C7-A1E1-791D64B8BFA8&displaylang=en.

The Enhanced Presence Model White Paper provides an in-depth look at the enhanced presence model developed for Microsoft® Office Communicator 2007 and Microsoft Office Communications Server 2007. This paper provides a technical backgrounder for IT, Support, and Development professionals and covers the following topics:

·         An overview of presence and enhanced presence features

·         A system overview of the enhanced presence model, including architectural components

·         The aggregation process used to collect presence input from multiple sources and determine a single presence status for a user

·         The role of containers and categories in the enhanced presence model to allow users to control the type and amount of presence information that other users see

For end users, we have created the Presence Survival Guide. The Presence Survival Guide contains basic information to help users understand presence, how it works, and how they can use it to their advantage to contact others, allow others to contact them, and to control interruptions so they are more productive. See

http://office.microsoft.com/en-us/communicator/HA102067221033.aspx

For more information and resources, visit the Office Communicator Home Page on Office Online at: http://office.microsoft.com/en-us/communicator/FX101729051033.aspx

- Mohammad Vakil

  Sr. Program Manager