Call delegation functionality is supported by PBX’es via Shared Lines or Bridged Line Appearance – wherein incoming calls to the boss would ring both boss’s phone and his/her delegate’s (e.g. assistant’s) phone; and the delegate can make outbound Read More

  Here is the third article in the series where I explain how Communicator works with OCS and various other components. This article is about Remote Call Control, which is a feature that we shipped with Office Communicator 2005 as well. Remote Call Read More