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Cool Tip of the Day 61: Receive Phone Calls

With Microsoft® Office Communicator 2007 R2, do the following to receive phone calls:

Answer a phone call

In the phone call invitation alert, click the left pane. The alert appears in the bottom right of your computer screen.

Redirect a call

Click the Redirect button, and then select an option from the menu.  If you choose to redirect a call to an instant message, a call rejection message is sent to the caller and the Conversation window opens so that you can send the caller an instant message.

 

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

 

Neeti Gupta

Product Manager, UC Technical Audience Marketing

 

Published Monday, August 17, 2009 8:51 AM by octeam

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Comments

 

scristescu said:

That's good, but is it possible to configure that "alert" little window to be more visible, i.e. make the background RED and blinking ... also, it would be nice if you allow the user to assign some other functionality to the "ringing" event :)

Thank you,
Sorinel CRISTESCU
September 9, 2009 5:06 AM
 

Ahmerz said:

Is it possible to change the communicator option ? via registry or GPO ? fir example we dont want users to change their personal information manager settings , under Options > Personal
September 18, 2009 8:56 AM
 

spiritualheal79 said:

Nice tip to receive phone call. BUt I guess its very common..
January 28, 2010 12:55 AM
 

spiritualmom99 said:

I too knew about this.... lol
January 28, 2010 12:56 AM
 

sarmeet said:

I currently have an incident that involves the Office Communicator.

Incident:
M calls B on her handphone while texting to C via office communicator. A had her headset very close to her mobile. Suddenly C receives an incoming call from M via office communicator and hears the full conversation she has with B.

M never initiated the call.

Would like to inquire, is there a possibility of Office Communicator to switch from message to call? Have you received any reports on this type if situation?
February 9, 2010 5:01 AM
 

sarmeet said:

Sorry, re-posted question because of a typo error.
Currently have an incident that involves the Office Communicator.

Incident:
M calls B on her handphone while texting to C via office communicator. M had her headset very close to her mobile. Suddenly C receives an incoming call from M via office communicator and hears the full conversation she has with B.

M never initiated the call.

Would like to inquire, is there a possibility of Office Communicator to switch from message to call? Have you received any reports on this type if situation?
February 9, 2010 5:02 AM
 

sarmeet said:

Resubmit due to typo error.
I currently have an incident that involves the Office Communicator.

Incident:
M calls B on her handphone while texting to C via office communicator. A had her headset very close to her mobile. Suddenly C receives an incoming call from M via office communicator and hears the full conversation she has with B.

M never initiated the call.

Would like to inquire, is there a possibility of Office Communicator to switch from message to call? Have you received any reports on this type if situation?
February 9, 2010 5:05 AM

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