Office Communicator Team Blog

Cool Tip of the Day 48: Schedule a Conference with Advanced Options

octeam — Thu, 02 Jul 2009 12:26:00 GMT

By default, with Microsoft® Office Communications Server 2007 R2, anyone with the conference calling number and your conference ID can join your conference. If you want to restrict who can join your dial-in conference, configure the following advanced Access options when scheduling the conference:

• Open Authenticated. Allow only participants that are in your organization to join the meeting.

• Closed Authenticated. Allow only invited participants within your organization to join the meeting.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 47: Schedule a Conference Call

octeam — Wed, 01 Jul 2009 11:32:00 GMT

1. Open Microsoft® Office Outlook® (make sure conferencing Add-in is installed), click Conferencing then click Schedule a Conference Call.

2. Click Audio.

3. In the Audio dialog box, click Connect to the meeting using computer audio or telephone.

4. Choose the type of conference bridge you want to use:

a. If you want all of your conferences to use the same dial-in access information, click Always use my assigned conference bridge.

b. If you want all of your conferences to use unique dial-in access information, click Create a new conference bridge for each meeting. NOTE: You can change your conference ID and pass code at any time using the Dial-in Conference Information page.

5. Optionally, select the Require a participant code to join the meeting check box, and then click OK. (NOTE: If this option is unavailable, then your administrator requires a pass code or PIN for all Microsoft® Office Communicator conferences.)

6. Complete the rest of the conference invitation, and then send the invitation to conference participants.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 46: Installing the Conferencing Add-In

octeam — Tue, 30 Jun 2009 11:58:00 GMT

Before you can schedule a conference using Microsoft® Office Communications Server 2007 R2 that includes support for dial-in conferencing, you must install the Conferencing Add-in for Microsoft® Office Outlook® that was included with the Microsoft® Office Communications Server 2007 R2 installation media. Remove any earlier versions of the Microsoft® Office Live Meeting client and Live Meeting add-in. Also ensure that Outlook is not running, and then install the more recent version of the add-in. See your administrator for the add-in installer file (LMInstaller.exe).

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 45: Invite Others to Your Own Reservationless Conference Call

octeam — Mon, 29 Jun 2009 14:43:00 GMT

1. Sign in to the Dial-in Conference Information page using one of the methods described previously.

With Microsoft® Office Communications Server 2007 R2, on the home page, scroll to Conference Calling Numbers, note one or more access numbers, and then scroll to Conference Entry Information.

2. Provide at least one conference calling number, the conference ID, and pass code for the conference to the people with whom you want to have a conference call.

3. Dial the conference calling number, and, when prompted, enter your conference ID, PIN, and extension number.

4. NOTE: Other dial-in conferencing users can join the call only after you have joined as an authenticated caller (using your PIN when dialing in from a phone).

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 44: Create a PIN

octeam — Thu, 25 Jun 2009 11:28:00 GMT

With Microsoft® Office Communications Server 2007 R2, you must have a PIN to join a conference as an authenticated caller when dialing in from a phone.

1. Do one of the following:

In the browser window Address bar, type the address of the Dial-in Conference Information page provided by your administrator. For example, https://im.contoso.com/dialin.
If you received an invitation to join a conference, as described previously, under Audio Invitation, click either Click here or Personal Corporate Pin to open the Dial-in Conference Information page.

2. On the home page, under Personal Conference Information, click Sign In.

3. Click Language, click your preferred language from the list, and then click Sign In.

4. In the Connect to dialog box, type your domain account username and password, and then click OK.

5. On the Create New PIN page, click PIN, type a number that meets the PIN requirements, click Confirm PIN, and then retype your new PIN.

6. When you are finished, click Save.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 43: Join a Conference Call

octeam — Wed, 24 Jun 2009 11:32:00 GMT

If you have been invited to a conference call or a Microsoft® Office Live Meeting, you can participate as an authenticated caller using your computer or Microsoft® Office Communicator Phone Edition. If you are not configured to use Enterprise Voice or if you do not have Internet access, you can dial in from your phone to participate in conference audio. You will need the following access information to dial in from your phone:

• Conferencing calling number

• Conference ID

• If required, pass code for the conference (to join as an external caller) or your personal identification number (PIN) and your telephone extension number (to join as an authenticated caller)

If you received an e-mail invitation to a conference that supports dial-in conferencing, access information is included in the invitation under Audio Information.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 42: Consulting Before the Transfer

octeam — Tue, 23 Jun 2009 11:40:00 GMT

You can consult with the person you want to take the transfer before the transfer is made in Microsoft® Office Communications Server 2007 R2

Attendant by following these steps:

Click the Consult icon.
Click either the voice or IM icon. If the recipient agrees to take the transfer, click the Connect icon.

If the transfer is successful, NO visual indicator is displayed — the call simply disappears from your Conversation window.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 41: Transfer a Call or Instant Message

octeam — Mon, 22 Jun 2009 11:51:00 GMT

To transfer a call or instant message in Microsoft® Office Communications Server 2007 R2 Attendant, do the following:

Click the Transfer icon.
Double-click the name in the Contact List that you want to transfer the call to. If the transfer is successful, NO visual indicator is displayed — the call simply disappears from your Conversation window. An unsuccessful transfer displays an error message.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 40: Search for a Contact

octeam — Fri, 19 Jun 2009 14:15:00 GMT

You can search for a contact in Microsoft® Office Communications Server 2007 R2 Attendant, by typing their name in the Search box. As you type, matching names appear in your Contact List.

Type the name of a contact in the Search box.
Matching names appear in your Contact List.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 39: Adding Contacts During a Conference Call

octeam — Thu, 18 Jun 2009 13:10:00 GMT

To add contacts during a conference call in Microsoft® Office Communications Server 2007 R2 Attendant, click the Add icon, and then drag the contacts from the Contact List into the Conference area.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 38: Make a Conference Call

octeam — Wed, 17 Jun 2009 14:40:00 GMT

To make a conference call in Microsoft® Office Communications Server 2007 R2 Attendant, do the following:

Select the contacts you want to invite from your Contact List.
Right-click one of the contacts.

Click Start Conference Call.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 37: Redirect a Call

octeam — Tue, 16 Jun 2009 13:43:00 GMT

In Microsoft® Office Communications Server 2007 R2 Attendant, if you get another call during a conversation, you can redirect it to an instant message or to your voice mail. On the incoming call alert, click Redirect, and then click Send an Instant Message or Voice Mail.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 36: Take Notes During A Call

octeam — Mon, 15 Jun 2009 15:15:00 GMT

To take notes during a call in Microsoft® Office Communications Server 2007 R2 Attendant, do the following:

Click the Note icon.
Click anywhere in the Note area.

Type your Note.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 35: Make an Outgoing Call

octeam — Fri, 12 Jun 2009 14:40:00 GMT

In Microsoft® Office Communications Server 2007 R2 Attendant, to call someone in your Contact List, just double-click their name in your Contact List or click the phone icon next to their name. You can search for a contact by typing their name in the Search box. As you type, matching names appear in your Contact List

To dial by number

Enter the number in the Search box.
Double-click the Search result

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing

Cool Tip of the Day 34: Answering an Incoming Call

octeam — Thu, 11 Jun 2009 15:50:00 GMT

In Microsoft® Office Communications Server 2007 R2 Attendant, when someone calls you, an alert appears in the left side of your main window. To answer it, just double-click anywhere on the alert.

Do you have a tip or a trick to share? Send e-mail to trainuc@microsoft.com or leave a comment below.

Neeti Gupta

Product Manager, UC Technical Audience Marketing